To help you make sure the piece you are ordering from us can be delivered safely into the space it will finally live, we have created the following document of what to consider.

If you do not feel confident in measuring your space for access - we would recommend having one of our delivery professionals perform an access check (where available). Please contact our team for more information.

When you place your order, please notify our team of any special requirements, such as the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames, gated entry access, multiple flights of stairs or service elevator reservations.

Our website provides width, depth and height for every piece of furniture.

Furniture width must be less than the height of any doorway, stairway or hallway that the item will need to pass through. Furniture depth must be less than the width of any relevant doorway, stairway or hallway.

Many pieces have detachable legs or in some cases detachable arms or bases etc to aid access, this information can be found on our website or on specification sheets.

Furniture is measured at the tallest, deepest and widest points of the product, including overhangs, angles, outward curves and arms.

Once you have decided where you intend to place your furniture check the width, depth and height of the item on our website, and make sure it will fit in the space you’ve chosen. Consider marking out the width and depth of your furniture on the floor with masking tape.

Determine the best pathway from outside your home to the room where your furniture will be placed. Measure every doorway, elevator, staircase and hallway that the item will pass through. For apartment buildings or homes with elevators, it is important to measure the elevator interior height, elevator opening and distance to the opposite wall. Always measure entry clearances – the distance between the doorway and the opposite wall – in the event that the furniture needs to turn a corner. Compare these measurements to the dimensions of your new furniture to ensure that our delivery professionals can navigate through entryways and around obstacles such as radiators.

It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location.

Note that our delivery professionals are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment or remove doors from hinges! Before our delivery team arrives, please prepare your home:

• Clear a path, moving any furniture or artwork that’s in the way

• Secure low-hanging light fixtures

• Set rugs in place

• Confine pets to another room

Again, if you do not feel confident in measuring your space for access - we would recommend having one our delivery professionals perform an access check (where available). Please contact our team for more information.