The making of
All drawings, concepts and ideas herein are the intellectual property right of PINCH DESIGN LTD and are subject to international copyright and intellectual property law. Any infringements will be pursued vigorously.
Black American walnut
Black American walnut is a slow growing deciduous tree native to north America and Canada. It is a hardwood prized for its dark brown, purplish hue with a sometimes swirling grain, it can display many unique characteristics, such as knots and variations in depth of tone. Walnut will get lighter with age becoming more honeyed over time. We use a protective clear oil finish which enables the timber to age gracefully without heavy discolouration and withstand daily spillage.
Measuring access for delivery
To help you make sure the piece you are ordering from us can be delivered safely into the space it will finally live, we have created the following document of what to consider.
If you do not feel confident in measuring your space for access - we would recommend having one of our delivery professionals perform an access check (where available). Please contact our team for more information.
Planning your delivery
When you place your order, please notify our team of any special requirements, such as the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames, gated entry access, multiple flights of stairs or service elevator reservations.
Confirm all product dimensions
Our website provides width, depth and height for every piece of furniture.
Furniture width must be less than the height of any doorway, stairway or hallway that the item will need to pass through. Furniture depth must be less than the width of any relevant doorway, stairway or hallway.
Many pieces have detachable legs or in some cases detachable arms or bases etc to aid access, this information can be found on our website or on specification sheets.
How we measure furniture
Furniture is measured at the tallest, deepest and widest points of the product, including overhangs, angles, outward curves and arms.
Measuring the space where your furniture will live
Once you have decided where you intend to place your furniture check the width, depth and height of the item on our website, and make sure it will fit in the space you’ve chosen. Consider marking out the width and depth of your furniture on the floor with masking tape.
Measuring the path for delivery
Determine the best pathway from outside your home to the room where your furniture will be placed. Measure every doorway, elevator, staircase and hallway that the item will pass through. For apartment buildings or homes with elevators, it is important to measure the elevator interior height, elevator opening and distance to the opposite wall. Always measure entry clearances – the distance between the doorway and the opposite wall – in the event that the furniture needs to turn a corner. Compare these measurements to the dimensions of your new furniture to ensure that our delivery professionals can navigate through entryways and around obstacles such as radiators.
It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location.
Note that our delivery professionals are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment or remove doors from hinges! Before our delivery team arrives, please prepare your home:
• Clear a path, moving any furniture or artwork that’s in the way
• Secure low-hanging light fixtures
• Set rugs in place
• Confine pets to another room
Thank you for your help
Again, if you do not feel confident in measuring your space for access - we would recommend having one our delivery professionals perform an access check (where available). Please contact our team for more information.
How can I purchase this piece?
Please click the "Make an enquiry" button and fill out the form that appears. A member of our team will reach out with a quote including shipping to your location.
What is the warranty on this piece?
The frame has a lifetime warranty. Fabric warranties vary depending on the manufacturer and are not covered by PINCH.
How is this piece delivered?
This piece is delivered fully assembled.
Why does my fabric require knit-backing – what is it?
The purpose of knit-backing upholstery fabric is to add body, resiliency, and durability whilst also eliminating seam slippage. We would encourage doing this if the fabric you have selected is relatively lightweight, to reinforce it for upholstery use and maintain the durability over the fabric’s lifespan.
If you are providing the fabric to us you will need to ask the fabric supplier to do this for you before sending it to us.
Why does my fabric require fire retardancy treatment – what is it?
All the upholstery we make has to meet the relevant level of fire retardancy according to where it is going. If the fabric you have selected does not meet the relevant Match and Cigarette test, we would need the fabric to be FR treated, this can usually be done by the fabric house you are buying from.
We will advise if this is necessary when we do a stitch test. If you are providing the fabric to us you will need to arrange for this to be done before supplying to us.
What is the difference between aniline and treated leather?
Aniline is the most natural-looking leather, with little or no protection so the full beauty of the hide shines through. However, unprotected leathers like this can be marked with oils and also fade in the sun. We like this patina on pieces as they grow more interesting with use, but if this is not acceptable please look at semi-aniline or protected leathers. Semi-aniline is a treated leather that has a light coating, making it more protected than pure aniline. We would therefore suggest this is used on more high-wear products such as dining chairs.
Fully protected leather has a durable coating applied so it is protected.
What is a pattern repeat?
This is simply the length of the repeat on a fabric. We will need to know this to make sure we can align patterns as much as possible. Larger patterns mean we usually need more than the standard amount of fabric. We will calculate this for you and let you know the required meterage.
Why is there a pattern surcharge?
It takes more time to cut patterned fabrics, as we need to make sure we align the pattern correctly across the piece.
What is the frame made from?
The frame is made from solid beech.
Do you supply an interliner?
We supply an interliner as standard on all upholstery pieces.
Care guide
We recommend you avoid placing furniture in direct sunlight or next to strong heat sources as this can cause fabrics to discolour.
Day to day cleaning:
• We recommend regular cleaning in order to keep fabric looking its best and to prolong its life. Vacuum gently with a small brush attachment or use an upholstery brush.
• For more pronounced stains please refer to a specialist cleaner.
Comfort first, always
Made in Norfolk
Tailored tactility
